Discounts on Basic Commodities

July 27, 2009

JOINT DTI-DA ADMINISTRATIVE ORDER NO. 02 Series of 2008

SUBJECT: Implementing Rules and Regulations on the Grant of Discounts to Persons with Disability on the Purchase of Necessities and Prime commodities pursuant to Section 32 (j) of R.A. No. 9442, otherwise known as the Magna Carta for Disabled Persons and Other Purposes

Section 1. Scope and Coverage – This Order shall apply to persons with disability who are Filipino citizens, and retailers as defined under Section 2 (c) hereof.

Section 2. Definition of Terms – For purposes of this Order, these terms as defined as follows:
(a) “Basic necessities” – refers to rice, corn, bread, fresh, dried and canned fish and other marine products, fresh pork, beef and poultry meat, fresh eggs, fresh and processed milk, infant formulas, fresh vegetables, root crops, coffee, sugar, cooking oil, salt, laundry soap, detergents, firewood, charcoal, candles and other commodities as maybe classified by the DTI and the DA.

(b) “Prime Commodities” – refers to fresh fruits, dried, processed and canned pork, beef and poultry, meat, dairy products not falling under basic necessities, noodles, onions, garlic, diapers, herbicides, poultry, swine and cattle feeds, veterinary products for poultry, swine and cattle feeds, veterinary products for poultry, swine and cattle, paper, school supplies, nipa shingle, plyboard, construction nails, batteries, electrical supplies, light bulbs, steel wire and other commodities that may be classified by the Department of Trade and Industry (DTI) and the Department of Agriculture (DA).

(c) “Retailer” shall mean any natural or judicial person engaged in the business of selling consumer products directly to consumers, which shall include among others, supermarkets, grocery stores, convenience and mini-convenience stores and shops, excluding sari-sari stores with a capitalization of less than One Hundred Thousand Pesos (Php100,000), public and private wet markets, “talipapa” and cooperative stores;

(d) “Persons with Disability” shall refer to any person suffering from restriction or different abilities, as a result of mental, physical or sensory impairment, to perform an activity in a manner or within the range considered normal for human being. Disability shall mean (1) a physical or mental impairment that substantially limits one or more psychological or anatomical function of an individual or activities of such individual; (2) a record of such impairment; or (3) being regarded as having such impairment.

Section 3. Discount – Every person with disability shall enjoy a special discount of five percent (5%) of the regular retail price of basic necessities and prime commodities listed under Section 2 (a) and (b) of this Order. The total amount of said purchase shall not exceed the amount of One thousand Three Hundred Pesos (Php1,300.00) per calendar week without carry over of the unused amount. Provided, that said amount shall be spent on items listed under Section 2 (a) and (b) of this Order commensurate to his/her personal and exclusive consumption and/or enjoyment within the calendar week.

Section 4. Valid Identification Documents – To avail of the discount, a person with disability must present his/her identification card issued by the National Council on Disability Affairs (NCDA) or by the authorized office of Local Government Units (LGUs) where he/she resides. The procedure for the issuance of identification cards shall be in accordance with NCDA Administrative Order No. 001, Series of 2008, issued 23 April 2008, and other relevant issuances.

In the event that the retailer has reasonable doubt as to the identity of a person with disability availing of such special discount, the retailer may request the former to present any other government identification document, whether nationally or locally issued.

Section 5. Purchase Booklet – A purchase booklet shall be presented to the retailer every time a purchase of basic necessities and prime commodities is made. The purchase booklet shall conform to the attached template (Annex “A”) jointly prescribed by DTI and DA. The LGUs shall procure and distribute the purchase booklets to the persons with disability residing within their respective territorial jurisdiction.

The purchase booklet shall contain the name of the person with disability, the list of basic necessities and prime commodities under Section 2 (a) and (b) of this Order. In addition, it shall also provide columns for the name of retail establishment and its address, date of purchase and the amount spent for the purchase thereof.

Section 6. Special Lane – Retailers shall provide a special express lane for persons with disability; in the absence thereof, priority shall be given to them.

Section 7. Prohibition of Availment of Double Discounts – The privilege herein granted shall not be claimed if the person with disability claims a higher discount as may be granted by the retail establishment and/or under other existing laws or in combination with other discount programs such as those extended to senior citizens.

Section 8. Authorized Representative – A person with disability who cannot personally purchase basic necessities and prime commodities under Section 2 (a) and (b) of this Order may, by written authority, appoint a representative to transact with the retailer on his/her behalf. The authorized representative shall be required to present a valid government issued identification document together with the LGU-issued identification document of the concerned person with disability and an authorization letter.

However, for those who can impossibly purchase basic necessities and prime commodities under Section 2 (a) and (b) of this Order because of his/her disability, the permanent representative/s within the immediate family or the legal guardian, as the case maybe, shall automatically be considered even without the aforesaid written authorization; Provided that the name of the authorized person/s shall be indicated in the purchase booklet or in the identification card that will be issued to the person with disability.

Section 9. Penal and Administrative Sanctions – Penal and administrative sanctions are those which are provided under R.A. No. 9442.

Section 10. Effectivity – This Order shall take effect fifteen (15) days after its publication in a national newspaper of general circulation.

Issued this 15th day of December 200 in Makati City, Philippines.

Signed:

PETER B. FAVILA
Secretary, DTI

ARTHUR C. YAP
Secretary, DA

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26 Responses to “Discounts on Basic Commodities”

  1. Patrick G. on August 3rd, 2009 4:35 pm

    Can you provide the list of basic commodities that can be discounted at any groceries or supermarkets so we may know what items grant discout when purchasing basic commodities.

    Thank you very much

    [Reply to this comment]

    ALBURO,MR.JOAN MENDOZA Reply:

    good day to ncda,i want apply id lost from manila.i apply form id discount and i dnt have job

    [Reply to this comment]

    ALBURO,MR.JOAN MENDOZA Reply:

    @ALBURO,MR.JOAN MENDOZA, i have big problem coz wala job,my family hard suport for school and pls help from WISH KO LANG!

    [Reply to this comment]

  2. Daisy Villanueva on September 16th, 2009 11:06 am

    I understand that DTI already approved the 5% discount for PWDs on basic commodities but I wonder if this information has been dissiminated already by the different LGUs to their respective localities and constituents. The same is true with the medicines which the DOH already issued a guideline for the granting of 20% discounts on purchases made for the PWD member. Are Mercury Drugs and other drug companies aware of it already? We have been asking Mercury Drug-Dasmarinas and Robinson-Pala-Pala branches for possible discounts on the vitamins of our 10-year old autistic son, but they said, it’s only for the senior citizens. Can anyone from the DOH inform the drug stores of its effective implementation? so that PWDs could now enjoy the benefits due them? We would appreciate feedback from this comment. Maraming salamat po.

    [Reply to this comment]

  3. Thess Gamboa on November 21st, 2009 2:20 pm

    Mayroon po bang provision na pwedeng i-hold ang pag grant ng 5% discount for PWD sa mga basic commodities…. two times na akong na-dedeny na ma-grant ng dscount sa PUREGOLD Pritil Tondo, Tayuman, Manila…dahil ang reason nila naka hold daw ,i contest to that sabi ko di pwedeng i hold un dahil yan ay batas R.A. nO. 9442 otherwise known as the Magna Carta for Disabled Persons and Other Purposes………..Please naman po paki call attention ng PUREGOLD Pritil kawawa naman kaming mga PWD [pati senior citizenz na di maka-avail ng discounts dahil di nila kinikilala ang batas………. pwede ba nilang di sundin ito…….Kung ganun na di pwedeng sundin kahit may bats bakit pa gumagawa ng batas ,ano un sa papel lang…Please need your help and action…….Thank you.

    [Reply to this comment]

    Beaune V. Villaraza Reply:

    @Thess Gamboa, PUREGOLD Sta. mesa din po, meron daw silang guideline for the discount, wala naman maipakita sa amin. clearly violating the rights of PWDs.

    [Reply to this comment]

  4. Aira Libaten on July 22nd, 2010 3:04 pm

    pls send me a sample of registry form for pwd…tnx

    [Reply to this comment]

  5. Zenaida M. Cunanan on August 31st, 2010 6:59 pm

    May we suggest that a wide dissemination should be done by concern agencies regarding this IRR for PWDs. For all we know their are a lot of grocery stores that does not observed this law. They told PWDs they could not provide discount because their is pending query at the supreme court. How true is this?

    [Reply to this comment]

  6. Jean Hernandez on May 15th, 2011 6:37 am

    Pursuant to Section 32 (J) of R.A. 9442 under Section 2 (a) definition of terms refers bread as one of the basic necessities . However, GOLDILOCKS BAKESHOP, INC. with branches in SM1 (D106) and SM2 (SPA E-102) NORTH EDSA PAGASA 1 QUEZON CITY doesn’t honor said card. Instead, they insisted that said discounts can only be availed in the foodshop. Isn’t this in violation of R.A. No. 9442?

    [Reply to this comment]

  7. Haydn Lucenada on June 12th, 2011 12:19 pm

    June 11, 2011

    Gregory L. Domingo
    Secretary, DTI

    ARD Ferdinand L. Manfoste
    Officer-in-Charge , DTI NCR

    Arnaldo A. Del Rosario
    Provincial Director, DTI Area II (Las Piñas, Makati,
    Muntinlupa, Taguig City, Pateros, Pasig City)

    Atty. Benjamin T. Subido
    Director, DTI Office of Legal Affairs

    To the above Officers,

    I am a wife of a PWD.

    I would like to complain about Grocery stores and School Supplies stores namely:

    VMZ Business Center (Entrusted Corp.) with an address at M/F Guadalupe Commercial Center, Guadalupe, Makati City – TIN 005-650-153-000 VAT Manager-Elvin Chin, Cashier-Aileen.

    And

    LIETZ Foodshop with an address at 2189-C Magsaysay st., Guadalupe Nuevo, Makati City – TIN 288-024-523-000 VAT Prop.-Lourdes M. Fernandez, Cashier-Jeloumae Resonable, OIC-Maryjane, Employee-Joel.

    Both of the above establishments did not provide the appropriate discount as indicated under JOINT DTI-DA ADMINISTRATIVE ORDER NO. 02 Series of 2008.

    Also the employees of both establishments all are not helpful and rather gave me a hard time by mocking statements, intimidating looks and actions, and in the latter company one employee even said profanity (Employee-Joel). These are what I had experienced and I am just the wife. What more if the PWD is the one there at the establishment. Then the PWD would’ve already been humiliated and ridiculed more. And it will give the PWD a hard time. It should be smooth sailing for them, right?

    I have the receipts for my purchase. The purchase date is today. I hope you can sanction the said establishments. Give them the necessary penalty as stated in SEC. 46. Penal Clause of Republic Act 9442.

    I am an advocate in promoting healthy and fair environment for Persons with Disability (PWD). I understand perfectly on how and what a normal person can do to embarrass and give a hard time for PWD’s. I am all for preventing that. All violations should be reprimanded with the penalty indicated. I can help in providing training regarding Excellent Customer Service not just for PWD’s, for all consumers. They should always convey a positive experience to the consumer and this will reflect in the healthy communication. They should not speak mockingly, and they should always be helpful. All of the employees that I had interacted, spoken to namely Cashier-Jeloumae Resonable, OIC-Maryjane, Employee-Joel, Cashier-Aileen, are all not helpful, face was frowning, doubtful and ridiculing me.

    Also I would like to raise this additional complaint that all of the employees that I had asked do not want to provide their name and the name of their Manager or Proprietor. Why are they so afraid? If they did not do anything wrong why be afraid, right? It is my right as a consumer to ask for this information. And all other general information about their business are considered Public.
    You can contact me always to be a mystery consumer or mystery shopper. I can go to different establishments, all establishments indicated under the Republic Act 9442. And I can provide the evaluation and if the establishments are complying. If not, then we should not tolerate it. They should suffer the penalty.

    On my complaint above, I need a response immediately and I will monitor it.
    Respectfully,

    Haydn Lucenada
    0916-3542387
    Pitogo, Makati City

    [Reply to this comment]

  8. Sharon V. Tiempo on October 11th, 2011 5:58 pm

    Good day!

    Our Company engages on selling shawarma products. We would like to inquire as well the discount rate that we should be providing to our fellow PWD’s.

    Thank you very much

    Sharon V. Tiempo
    Upscaled Foods, Inc. (Khaleb Shawarma)
    Quezon City

    [Reply to this comment]

    luke skywalker Reply:

    @Sharon V. Tiempo, according to R.A. 9442 po its 20% discount po. Do you have job opportunities for PWDs?

    [Reply to this comment]

  9. Beaune V. Villaraza on February 17th, 2012 4:00 am

    Puregold Sta. Mesa is clearly violating the provisions of RA 9442. I am a father of a PWD. I want to know as to whom will I file the complaint. Please help me, I want to fight for the right of the PWDs. thanks. 09333975972

    [Reply to this comment]

  10. Leo Lasaga on April 19th, 2012 5:44 pm

    to whom it may concern

    ako po ay isang biktima ng polio virus since i was 3 years old. (im 48 years old.) ang problema ko ho ay ang MERCURY DRUG sa ILOILO, partikular sa E.Lopez st, branch nila. ng bumili ako ng medicine for my hypertension, they refuse to give me discount. may memo daw ang NCDA na hindi lahat ng PWD ay pwde mag-avail. yong hindi na raw makalakad, o parang gulay na ang binibigyan nila ng discount. kahit anong explanation ang ginawa ko. hindi nila ako pinagbigyan. kaya, nangangailangan ho ako ng kasagutan sa problema kung ito.

    Leo G. Lasaga
    Ramos St. Pavia, Iloilo
    5001

    [Reply to this comment]

    judy alcantara Reply:

    @Leo Lasaga, i take it sir, you presented to mercury drug your PWD ID and purchase booklet.because if so,they have no reason not to give us discount. i had similar experience with SOUTHDRUG-IMUS, they said they havent applied for them to give PWDs discount.well it’s not our problem.there is a law. i wrote/reported this to our mayor on such refusal and did not go back to southdrug-imus. the only problem i have with MERCURY DRUG is, i cannot buy substitute medicine of my hypertension maintenance if my prescribed (brand)med is out of stock, considering the generic name is written on my prescription. because also by law, doctors are required to put the generic name of the brand medicine. how will the doctors know if said drug is out of stock on such time a purchase is made?duh

    [Reply to this comment]

  11. Christian on June 24th, 2012 5:39 am

    Even big malls like SM are not aware of the law, what more the small ones. All of them are violating the law. So sad, I am PWD always being denied on my rights based on Law. Who’s problem is this?

    [Reply to this comment]

  12. George on September 24th, 2012 10:48 pm

    “and other commodities as maybe classified by the DTI and the DA.”

    Sana magdagdag po kayo ng specificality dito. Kasi one time, Bumili ako ng bote bote ng absolute water personal use, calamansi, and personal hygiene items.

    Nung nasa Cashier na ko, sabi nila di daw kasali yung sabon Panligo at Tubig ko sa Discount, Di ba po basic necessity yun? Ipinakita nila sakin yung list same as above, OO nga wala ung mga item na yan, Pls naman sa idagdag nyo ang TUBIG att Mga personal hygiene kit. Diba naman Basic na basic yan?

    salamat po

    [Reply to this comment]

    George Reply:

    Nalimutan ko po, Yung calamansi na binili ko yun lang daw ang qualified sa diskwento, 0.40 centavos off daw.

    Hay, sana yung mga importanteng items ang binigya ng diskwento

    [Reply to this comment]

  13. Noreen M. Guisadio on April 8th, 2013 11:27 pm

    Good day!

    Please send a sample of the purchase booklet of pwd to my email

    Thank you!

    [Reply to this comment]

  14. judy alcantara on June 14th, 2013 4:14 am

    why only 5% discount on prime commodities? as pwds also frequently visit supermarkets.why not 20% as well?? can sanitary napkins be included? diapers are…
    thanks

    [Reply to this comment]

  15. Odette Goze on April 12th, 2014 5:09 pm

    Shopwise Commonwealth does not give 5% discount to all items purchased that are listed in the Basic/Prime Commodities booklet. I bought this Marby two loaves in one pack and their excuse is that it was a promo and it’s not programmed in their computer, but I buy the same bread from Puregold Holy Spirit Drive and Puregold allows 5% discount. They also don’t give discount to dog foods which Puregold includes in the allowed commodities that are given 5% discount. Shopwise management will give a lot of excuses not to give discounts. Shopwise also don’t allow customers to be given 5% while at the cashier. They’ll tell the customers to go to Customer Service Desk to get the 5% discount. Note, this is the usual practice of Shopwise, they’ll waste the customer’s time; maybe hoping that the customer who are in a hurry won’t pursue getting the discount. I hope you will call the attention of the Management of Shopwise. They are not abiding by the laws protecting the Persons with Disabilities.

    [Reply to this comment]

  16. Ana Zablan on June 6th, 2014 4:30 am

    KFC Aegis declined my son’s PWD.

    I bought Mash Potato for my 3 year old son who is not with me because I just came from work.

    The order is Take Out, but they require that my son should be present before I can avail the discount.

    Based on the statement above, I can avail as an authorized representative. But they declined it, they said it’s only available for delivery.

    Please let me know what should be the ruling for this.

    Thanks

    [Reply to this comment]

  17. Verlin Remonde on May 25th, 2015 2:49 am

    We bought enfagrow for my son whose pwd, the cashier in Robinsons supermarket karangalan told us that they don’t give discount for enfagrow bacause it’s an expensive item daw, I show her the list for the discountabe basic commodities and infant formula was included I that list. Pero they still insisted that its not included daw..

    In Mercury drug Robinson metro east nman the cashier told me that they won’t give us discount next time, my son’s disability daw should be rotten not his sickness!! My son have cerebral palsy ano pang disability ang kailangan nla? It’s written nman in card that he have neurological disability..

    We don’t usually use his card because of this kind of things, we don’t want to make a screen but establishment like supermarkets, hospitals and drugstores should follow the pwd law, karapatan nla yun. And btw some small hospitals in Pasig City is not aware of this law, Senior Citizen discount lng daw ang alam nla. I told them that’s not our problem anymore it’s either give us discount or we’ll file complaint sa City Hall..

    [Reply to this comment]

  18. Emma Millie on February 24th, 2016 12:19 pm

    As per Section 3: “…special five percent (5%) discounts of the regular retail price on all basic necessities and prime commodities.”

    Eh bakit po “basic necessities” lang ang may discount at wala ang “prime commodities”???

    Ginamit ko po sa Puregold Valenzuela at SM Center Valenzuela, basic necessities lang po ang may discount.

    [Reply to this comment]

  19. richard on May 9th, 2016 8:04 am

    Ask KO lang po pag sa supermarket po ba
    Pwedi I avail ang senior discounts kahit wala ang booklet? I.D LNG ng senior ang dala.

    Salamat po

    [Reply to this comment]

  20. Jenny on January 29th, 2017 11:25 am

    Hi Po..maraming involve dito they won’t grant ung VAT exception sa PWD including SM. Malalaking companies po eto, even mercury. Pwede ba tung isiwalat sa TV? kasi wala naman pakialam gobyerno dito.

    [Reply to this comment]

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