Report Abuses and Injustices Against PWDs
July 27, 2009
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- List of Provinces and Cities Issuing PWD IDs
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30 Responses to “Report Abuses and Injustices Against PWDs”
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 I am visually disabled due to complications of SLE (lupus). I have a valid disability card .I was trying to use my card at Mercury drug store but they refused to honor my disability card. The manager said they are still waiting for the letter from DOH for the update. This happened last Sunday. I tried to use it at pure gold jr. Las Pinas , sadly my card was mot honored here as well. I was given the explanation that only senior citizen cards were honored there. I was wondering were I can file a complain or at least let the NCDA know that some establishments don’t honor the disability card. hoping this gets resolved because it is very frustrating for us disabled people to have to fight for our rights and in the end we do not get the benefits we deserve as stated on the card. thank you
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Same problem here in Valenzuela, 2 of my friends reported that Mercury Drug is not honoring the discount card. According to Mercury Drug staffs, they are still awaiting for directive from their head office. Despite that they have the I.D., the booklet and the doctor’s prescription, Mercury Drug fails to comply to DOH guidelines which was already published in national newspaper. I hope NCDA can do something about this issue as soon as possible.
Abner
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Good evening. I suffered a stroke last May 21, 2004 and was paralyzed on the right side part of my body. Am alright now and am able to walk without the aid of a cane. I was issued a disability card for that purpose as am still having difficulty walking as a result of the stroke. Anyway, the latest injustice as a person with disability happened to me on September 20, 2009 at around 7:30 pm at the Robinsons Galleria. After meeting with my friend there, I decided to watch a movie so I went to the movie house upstairs. I lined myself and when it was my turn, I presented my money together with my disability card. The one issuing the ticket told me that they only give discount to Senior Citizens and they have yet to receive a memo from the management granting discount to PWD. I told them that there is a law granting discounts to PWD and even the BIR has issued the necessary Revenue Regulation to that effect. She then referred me to a security guard who was very arrogant and discriminating towards PWDs like me. He even pretended that he was talking to the cinema manager when I knew that he was not. he treated me shabbily and humiliated me by saying that if I want, I can go to SM Megamall as they are already granting discounts to PWDs. They even faulted the QC government since he told me that they have yet to receive a notice from the QC government granting discounts to PWDs.
This is not the first time that the said incident happened to me. This incident also happened to me in Sta. Lucia East Grand Mall when they denied my disability card as I was about to watch a movie. Also, when I ate at Goto King at the Farmer’s Market Plaza and I tried to present the discount card, the supervisor told me that they only give discounts to Senior Citizens and not to PWDs. Good thing that I told her to put her explanation in writing as I intend to report these incidents to the BIR, local government units and lastly to you.
Despite the publication of the said law, RA 9442 and its implementing rules and regulations, many establishments continue to ignore PWDs. I just hope that you can address our concerns as I feel that the law is toothless when it comes to enforcement.
Thank you very much for allowing me to air my concerns to you and hope that favorable action can be made.
Respectfully,
Claro C. Carino
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im mother of 2 boys with disability i got their disability card and we are purchasing their supply at PUREGOLD LAS PINAS they did not honor their PWD card the supervisor said that they are not accepting this kind of card only senior citizen card only, also in MERCURY DRUG STORE LAS PINAS .i thought this law was already signed by our president why is it it not being implemented by lot’s of stablishment it’s so frustrating.-malou jambaro
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For Deaf people in my country, what important needs a subtitle on National ABC-CBN and GMA T.V. ,also Mall theater movie must be used a subtitle, but not depend a time. The subtitle “english’ on T.V. a while the Governments mostly use official English language, because encourage them explore any knowledge and education improved. We wish that you can currently ask against the company (GMA & ABC-CBN) must honor our Deaf Rights! because our country will be developed for year, also honor our government laws “R.A. of 7277″. So needs for drugs store discount PWD because that’s concern them to honor our PWD laws. instead, experienced to fare in Cebu, the Ceres Bus air com not able discount 20%, but depend to give a discount less P2.00-5.00 pesos..So feel BAD! because many time failed honor our discount 20%. So I considered that must discount in Ceres Bus area of Cebu ALL complete! because encourage the deaf people who fare to school from home far and enjoy to trip as explore in place. Hope you can help our PWD country to honor you, if you will be duty with the government strongly. see soon someday.
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NCDA. I’m glad to read those responses. Where is Rommel’s response on your post ‘Report Abuses and Injustices Against PWDs’ ? Because I want to hear it as public. Why are you kicking them out? So feel bad you not public because that’s following order PWD’s laws and human rights. It’s said, must respectful for PWD any comment. I’m reckon you maybe not identity PWD.
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Please check out link below regarding a recent incident about the offloading of a child with disability from a Cebu Pacific flight from Hong Kong. This is a matter for the DOTC and NCDA to act upon.
http://www.businessmirror.com.ph/home/nation/20666-airlines-explains-offloading-of-special-child.html
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May I just ask? Is company policy should be followed first before national law, because Victory liner doesn’t want to recognize my PWD I.D.. We had tried this many times already, but sadly they always say that it’s “company policy”. Is that just an excuse to not grant the discount, or they are tellling the truth. Its really frustrating to know that even with the national law being shoved in some of the large companies faces, they really disregard it. I hope this problem will be resolved.
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I am the President of ASP-Bacolod. Only SM acknowledges the PWD ID. The rest of Bacolod does not. It is always the same answer: we are waiting for directive from main office. I spoke w/our DSSD head yesterday regarding implementation and she was no help either.
It has been almost 2 years since RA9664. What can be done for the implementation of this order? It will be a great help to lessen expensive therapy and treatment for our children with ASD.
God bless.
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krek Reply:
May 22nd, 2011 at 10:31 am
@Milagros Sabino,
hi! where can i get the PWD ID in bacolod? i have SLE. thanks.
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Milagros Sabino Reply:
May 26th, 2011 at 10:10 pm
@krek, at DSSD at the New Govt Center
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i am a polio since I was three years old, I want to find a job please help me. I am graduated and masteral degree holder but most of the time i was not accepted or selected even i am qualified.
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i am a PWD and i used my ID when my wife and I ate at a restaurant in robinsons manila., the supervisor said our PWD id card does not state restaurants as being one of those establishments listed that should give discounts. he did not want to honor my card but i stood my ground and told him i am ready to file a lawsuit if he does not honor my card. he finally relented but said only this time. so next time i go to robinsons manila i will give THE HEALTHY SHABU SHABU restaurant a copy of the RA 9442 and its IRR.
can NCDA come out with a booklet that they can distribute to all mall owners in the philippines that states the laws and its IRRs so that the establishments located inside malls will know about the existence of such laws?
maybe the NCDA can make an example of those establishments not honoring PWDs priveleges and file a lawsuit for on and on behalf of PWDs being discriminated upon. a class action suit may just wake up these establishments and soon enough they will follow the law to the letter.
we have so many laws but we are unable to implement them properly. only when those that break the law gets the punishment they deserve will they tow the line.
NCDA must take the lead on this for and on behalf of PWDs in the country.
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michelle yao Reply:
June 29th, 2011 at 6:36 am
Hi, I’m a mother of an Autism child, We always buy Krispy Kreme , G4 branch in makati…First few times they honor my child’s PWD card.. after a while, They refused because they want my child to show up every time I buy.. and today, they refused to accept it. I said I’m the authorized representative .. I showed them my child’s booklet stating there that I’m the autherized representative.. after a long talk they finally accept it..
Come on, how can my child buy his food and present his National card??!! its so unfair, ng mamata talaga sa mga disabled
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i am a pwd.i get my pwd id april in antipolo city.and i buy some grocery in cherry foodarama.masinag branch.they did not give a discount in my grocery item.what should i do.i hope that ncda had a legal action on this matter.i hope that my right being pwd will be recognized by all establishment.because i have a id that i presented to them.and i hope ncda will give a list of establishment that will grant our discount.they didn’t know about this id. i hope i can received a reply from u.thank u very much.i hope for your consideration.
janice tiongson
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This is complaint about the arrogant and rude treatment of the driver of Victory Liner, Inc., Mr. Juliet Saranilla, gave me while boarding bus number 1674 bound for Cubao (sign board was Pasay/Cubao) from Olongapo City at around 5:45 P.M. on 18 April 2010. On my way up to the bus, I showed him my person with disability ID. Instead of allowing me to board the bus, he instructed me to go to the ticket booth saying “nakakahiya naman sa ibang pasahero. Pumila ka doon at kumuha ka ng reservation ticketâ€. Instead of heading to the booth, I went to the dispatcher who asked me to do the same thing. The guards in both the Cubao and Olongapo terminals of Victory Liner have always been helpful to less-able people like me and would immediately usher me to either seat number 3 or 4. So what I did was to locate a guard for assistance. I chanced upon a guard after my ordeal with walking on the dimly-lit Olongapo terminal. He escorted me to the bus and told Mr. Saranilla about the standard operating procedure in accommodating PWDs. Still, Mr. Saranilla gave me a hard time. He held on to my ID with me demanding that he return it to me. It took him some time to decide to return it, perhaps, feeling bad that he had to accommodate me after all.
The actions of Mr. Saranilla are clearly anti-PWD. He violated the rights of a disabled person who is protected by Republic Act No. 9442. I demand that Victory Liner, Inc. punish the said driver to make him realize that abuses like these are not tolerated by your bus company.
You may also be interested to know that he yelled on a group of teeners inside the bus who were having fund teasing each other. He shouted at them: “hoy! Ang iingay nyoâ€. Do you think it was proper for him to do that? Personally, I felt that passengers are compelled to sit quietly all throughout the trip. I think that Mr. Saranilla is mentally challenged and should be sent on a long vacation, if Victory Liner prefers to retain him.
I look forward to your prompt action on my complaint.
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Attention lng po…finally PGMA already approved the RA 10070….
(pdao creation/establishment)……….lol
finally may magmomonitor na ng ra 9442 and PB. Blg. 344….
So beware s mga hindi sumusunod sa mga batas na iyan…….lol
ha..ha….ha….ha…… PWD nsa atin huling halakhak!!!!
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Why is it that despite all the amendments to RA7277 Mercury Drug is still not complying?
Can the proper authority please look into the matter?
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i am reading the concerns of my fellow PWD (*PERSON WITH DISABILITY) regarding continue ignoring the acknowledgement of PWD holder like me. I would like to know if u are doing something to address the concerns companies or entitites defying RA 9442 and its IRR for the MERCUry DRUGSTORE and TicketWorld Manila for continue not honoring the rights of the PWD ID holders
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It seems that the state university here in Pangasinan doesn’t mind their concern on people with disability like me. I could hardly step the second floors of the buildings. No comfort/rest rooms available.
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i just wonder why is mercury drug almost everywhere does not really give discounts and dont honor pwd card duly signed and issued by our government. same story here in floridablanca that mercury drug refuse to give discounts to medicine needed by pwd.can you really do something? it is already a law and a right of pwd but why still establishment like mercury drug has the real guts to dishonor pwd card. does it mean “malakas ba ang mercury drug”? may kapansanan na nga kinakawawa pa sa kakarampot na discount.who is the key person we can count on to regarding this problem? we want real action.
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ang anak ko po ay may hearing disability,, na confine po kami dito sa PHILIPPINE GENERAL HOSPITAL for his cohlear implantation,, ngayon po nung prnesent namen yung PWD id ng anak ko sa billing ng PGH ,,, hindi pa daw sila nainform tungkol sa discount,,, Anung klase naman po yan! bakit ang private hospitalna manikla doctors ay nauna pang i honor ang PWD id,, kesa sa PUBLIC hospital?eh de Useless lang din pala ang PWD ng anak ko!!! officers of NDCAineed your reply and action regarding on this matter
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Naging masaya na ako sa kasong sinampa ko kay brgy.captain carnita idos of mexico,pampanga dahil GRAVE SLANDER ang naging kaso niya.habang hinihintay ko ang hearing at warrant of arrest ay ako ang nasorpresa.dec.3 ay nagtxt ang anak ko na may subpoena dumating,tuwa2 naman ako.ng binasa ko ay ako pala ang sinampaan ng kasong LIBEL hinggil sa on the air intervied by john susi sa balita sa cltv36 central luzon last nov.25,2010.ako ngayon ay pagod na pagod upang magcounter at dahil sa dec.6 at 2pm na ang paghaharap namin ni kapitana.
Akoy nagpunta sa PAO at binigyan ako ng abogado at bukas ay dala ko ang sulat para ibigay sa procecutor at kalaban na humihingi kami ng 15 days to submit my counter affidavit.bukas na paghaharap……..
Sana kayo rin na kabaro ko ay magkaroon ng lakas ng loob upang ipaglaban ang ating karapatan upang makapagbigay tayo ng halimbawa sa ating sektor at matigil na ang pagyurak sa ating karapatan.magkaisa tayo sa lahat ng aspeto at magtulungan upang makamtan natin ang lahat ng karapatan bilang mamamayan at tunay na maging bahagi ng lipunan.
Ako ngayoy mag-isang akong humaharap sa pakikipaglabang ito,pero ito ay para sa lahat ng ating sektor,para sa lahat ng mamamayan na patuloy na dumarsanas ng discrimination.alam at dama ko na mayroon pang batas na umiiral sa ating bansa at mayroong ahensya na dapat gumabay sa atin at ramdam ko rin sa ating mga forum na maalab ang layunin ng bawat ahensya
upang tumulong sa atin at tupdin ang kanilang atas
Mabuhay tayong lahat at ang mag LGU’s at kagawad ng ating gobyerno at mga indibidwal pati na ang mga NGO’s na nagmamalasakit sa ating sektor.
at ito’y isang senyales na sila ay maroon ng malayong pananaw.ibig kong sabihin…ang lahat ng ito o kanilang pagsuporta sa atin ay pagdating araw ay sila rin ang makikinabang..dahil……..
ANG LAHAT NG TAO AY MAGKAKAROON NG KAPANSANAN!!!
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Ano ho sa palagay nyo ang dapat gawin sa mga malalaking tindahan ng gamot na nagpapaikot lang sa pamahhalaan at ayaw nilang tuparin ang isinasaad ng bayas.Kunwari ay nag-file sila ng Restraining Order, subalit ang tutuo ay naglabas na po ng DESISYON ang Office of the Solicitor General na binabalewala ang kanilang file sa Court of Apeals.Sana ay makapag-isip sila na mali pala ang ginagawa nila.
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Pursuant to Section 32 (J) of R.A. 9442 under Section 2 (a) definition of terms refers bread as one of the basic necessities . However, GOLDILOCKS BAKESHOP with branches in SM1 and SM2 NORTH EDSA PAGASA QUEZON CITY doesn’t honor said card. Instead, they insisted that said discounts can only be availed in the foodshop. Isn’t this in violation of R.A. No. 9442?
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Good afternoon! I am suffering from End Stage Renal Disease and was able to secure Disability ID from our local govt. unit. My concern is that in the dialysis center where I used to have my dialysis, they don’t acknowledge the Disability ID that would entitle me to a 20% on dialysis treatment and medicines. I even argued with them that the privilege/right is covered by a Republic Act which is mandatory in application. To my dismay, they still don’t give the 20% discount and keep on telling me that they have to wait on the directive of the management as regards to my claim. I wonder if you could visit the dialysis centers (FRESINUIS) at Pasong Tamo thru your police power impose the provisions of the law. Every time they refused to honor my disability id would mean denying me of the rights and privileges provided in the said Act. Thank you.
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Hi, all stores/ kiosk in Landmark Makati don’t accept PWD card including, Goldilocks, Patlin, Engbeetin, Dolor’s, Lapid’s, Hizons, Dunkin Donuts etc.
I’m a mother of an autism child 10 yrs old. Since his mentally ill, I’m the authorized representative stating in his booklet. We usually buy Krispy Kreme in Glorietta 4 Makati, Unfortunately today i didn’t brought my son with me because he sick, and I want to buy him his favorite Krispy kreme for pasalubong.. the cashier said they no longer accept it unless my child will present it. I show them his booklet and the Republic Act 9442 providing the Guidelines on the Issuance of Identification Card Relative to Republic Act 9442,.. after a long talk they finally accept it. Parati po kami bumibili dun, about 2-3x a week.. tapos ngyon ayaw na nila tanggapin??? ano un… pag gusto lng nila? tska pag parati mo ginagamit sa kanila, tatanggihan na nila? and pano naman ang anak ko mismo bibili eh, his mentally ill nga eh. The government implement this RA 9442 for the PWDs and parents of PWDs to help them on minor expenses.. its a small privilege for parents and PWD’s. We dont deserve this type of DISCRIMINATION!
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i have read some of the complaints of my fellow pwd. it would be better and would be elated if positive actions/results that have been acted by you office will also be posted for our information.
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My son Simon Faith S. Negre(17), who has hearing disability went to Jollibee – San Joaquin to purchase a chicken bucket meal. Upon giving the PWD ID, the staff (named DOMS) was in doubt and asked another staff regarding the validity of discount. He then told us that my son cannot avail the discount since it is only valid to value meals only and not the bucket meals. I think that there is no exception in availing the disability discount/privilege. I also have another son with PWD ID (down syndrome – 12) which came also with Simon’s ID. I hope you will consider my concern and if sanction/reprimand is needed, please do so other establishment won’t be ignorant of the privileges of Disabled Persons. Thank you
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Stefan Uy Reply:
February 3rd, 2012 at 2:56 pm
Hi there! Im currently a student working on a documentary with regards to the implementation of R.A. 9442 otherwise known as the Magna Carta for persons with disabilities. I would highly appreciate it if anyone could mention some establishments in manila and nearby places that does not honor or fulfill the privileges such as discounts to drugs and commodities, in compliance with the law. Thank you so much. God bless.
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