Persons with Disabilities finally get 20% discount from Mercury Drugstores

May 17, 2011

Starting May 1, 2011, Persons with Disabilities can already use their Discount ID cards to avail of the 20% discount pursuant to RA 9442 on the purchase of medicines and from all Mercury Drugstores Nationwide.

However, before the compliance of Mercury to the said law, the Food and Drug Administration of the Philippines (FDA) released a decision, finding Mercury Drug Corporation liable in violating Chapter 8 Sec 32 (C) of RA 7277 as amended by RA 9442 in relation to AO 2009-0011 on three separate counts of complaints filed against them. The resolution released on February 22, 2011, fines MDCI branches in San Juan, Cainta & Conception, Marikina P50, 000.00 on each count of the violation and warns MDCI that any future violation may result to graver sanctions.

Mercury Drug Corporation, one of the largest drugstore chains in the Philippines, had earlier supported the petition of the Drugstores Association of the Philippines, Inc. (DSAPI) to prohibit the implementation of NCDA Administrative Order No. 1, Series of 2008 together with RA 9442.

Although MDCI will continue their support to the Drugstore Association of the Philippines on their petition to the Supreme Court to declare RA 9442 unconstitutional MDCI has committed to implement the 20% discount to comply with the law. See FDA decision on complaints

26 Responses to “Persons with Disabilities finally get 20% discount from Mercury Drugstores”

  1. Cherrie Pinpin on May 21st, 2011 3:29 am

    Mercury Drug Anonas says they have not received any order or paper from Mercury Drug Head office to give PWDS the 20% discount pursuant to RA 9442. Why are they not complying? Can NCDA check up on this and fix the problem?

    [Reply to this comment]

    Cherrie Pinpin Reply:

    @Cherrie Pinpin, Mercury Drug Anonas now says, they will honor the PWD discount only if there is a signed paper from the doctor. What if I want to buy vitamins to maintain my health or bandages/wound medicine for wounds? These items are also important.

    Also, Mercury Drug Kamuning refused to honor the PWD discount when I needed to buy crutches during an emergency – they said “crutches is not medicine” – tell that to me with 1 leg, crutches helps me walk! What exactly is the scope of the 20% discount from drugstores? Are walking aids like crutches, crutch pads/tips, canes and wheelchairs included?

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  2. Janve S. Alejo on May 29th, 2011 9:03 am

    I’m also a person with disability. May I just ask if where could I get the discount ID CARDS?

    [Reply to this comment]

    luke skywalker Reply:

    @Janve S. Alejo, please go to your city welfare development office in your city hall…

    [Reply to this comment]

  3. Romeo Tan on June 18th, 2011 10:00 pm

    I wonder why drugs store fails to comply with RA9442, it is moot and academic that the law is there effect it with strict compliance otherwise RA9442 is just a mere paper.

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  4. Grace G. Banez on July 4th, 2011 7:38 am

    I had purchased my child’s medicine from Mercury Drug Quiapo Branch. I was only given a week’s supply of medicine to avail of the 20% discount and was instructed to go back after a week to purchase the same medicine for another week’s supply so that I can again avail of the 20% discount. What is the ruling on the purchase of medicines of PWD’s to be able to avail of the 20% discount? is it on a weekly basis only unlike the senior citizen’s discount of which he/she can get a month’s supply of medicine and still gets the 20% discount? My child needs the medicine for a month and considering that I live in Las Pinas City and goes to Quiapo where my child’s medicine is available, it’s tiring and time-consuming on my part plus the additional expenses due to transportation would somehow equal to the discount given to me. It’s ridiculous to even say that it’s an assistance given to the person with disability. Can’t I just be given a 30 day supply of my child’s medicine and get the discount instead of going back to Quiapo week after week to replenish my child’s medicine?

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    Arnold Galileo Reply:

    @Grace G. Banez,

    Yes, I encountered the same problem too. ao-2009-0011 Sec. VI, (4) (c) allows 1-month supply and not 1 week. I think Mercury Drug is just discouraging us from using PWD discount with them. In my case, I had to wait in line for about 20 minutes (Senior Citizen Lane) and then they told me I could just get 7 tablets. They also, said that anyway, I could come back again next week to purchase. Considering that I have to go back to Mercury 4 times instead of just once a month, I end up spending more because of transportation expense. Not to mention, additional trips to Mercury entails more physical effort as well.

    What can we do about this?

    [Reply to this comment]

    wheng Reply:

    @Arnold Galileo, same here…. =(

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    Kenneth Yu Reply:

    @Grace G. Banez,
    Firstly, we need to complain everytime Mercury tries to implement their own version of the law.

    Secondly, you can try to coordinate with the Mercury branch nearest you. Tell them what medicine you need and how much you need every month. They will usually try to keep it in stock for you. This works even with “dangerous drugs” as most if not all Mercury branches have narcotics licenses.

    [Reply to this comment]

    ces Reply:

    @Grace G. Banez,

    Hi there, im fr calabarzon & have encountered same prob with mercury @ist i was just given med for my pwd daughter for 7days & no amount of considerations was given even after explaining to them all what you have said , after these i printed the provisions of the ra 9442 section 32.c “as a general rule any single dispensing of meds must be in accordance w/the prescription issued by a physician & shld not exceed a one (1)month supply” and again went to mercury to purchase a month supply, still they dont allow , this time I presented the print out of ra 9442 and insisted that i be given a month supply otherwise, I will be calling the ncda office to report them..Presto …my request was granted and from then on i encountered no problem. I guess we have to be aware of all the guidelines and relay it to the drugstore for them to realize that before we avail it we are fully knowledgeable of the grants and that they have to obey the mandate and in case of refusal we mean to file a complaint. Though we know that they too knows this mandate, they r just making excuses &/or is a delaying tactics because they have filed TRO w/c was eventually denied by the Court of Appeals. Let us just be vigilant and consistent in fighting for our rights.

    [Reply to this comment]

  5. Kenneth Yu on July 26th, 2011 10:13 pm

    Just to make things official, Mercury Drug West Avenue-Zamboanga branch (in QC) tried to do the same thing – insist that PWDs can only buy a 1-week supply as opposed to a 1-month supply. The supervisor even insisted that its different from the supply provision for senior citizens and dangerous drugs (both are for 1-month).

    I printed out the DOH guidelines (2009-0011) and showed her the provision.

    I think Mercury Drug is trying to make things difficult for the PWDs. This way, if you really want the medicine, you will have to pay full retail.

    [Reply to this comment]

  6. Xavier Tanpascual on August 10th, 2011 6:47 am

    Mercury drugstore doesn’t recognize my son’s PWD ID because it is stated in the ID that my son’s disability is autism. They said it’s not included in their list of disabilities. So they cannot honor the ID. They would accept it if we changed it to learning disability instead. Do you have a list of persons with disabilities that I can show to Mercury drugstore? I cannot find the list in magna carta of disabled persons.

    [Reply to this comment]

    ces Reply:

    @Xavier Tanpascual,

    Hi i found this article and hope it will help solve your problem:


    National Council on Disability Affairs (NCDA) Administrative Order No. 001
    Series of 2008

    1. Pursuant to Republic Act No. 9442 as amendment to Republic Act 7277, otherwise known as the Magna Carta for Disabled Persons and For Other Purposes, these foregoing guidelines shall serve as a mechanism for the issuance of a Person With Disability Identification Card.

    2. These guidelines have been formulated by the National Council on Disability Affairs in coordination with the Department of Health, Department of Social Welfare and Development, and Department of Interior and Local Government as provided for in Rule IV, Section 6.11 of the IRR.

    3. Identification Cards shall be issued to any bonafide PWD with permanent disabilities due to any one or more of the following conditions: psychosocial, chronic illness, learning, mental, visual, orthopedic, speech and hearing conditions. This includes persons suffering from disabling diseases resulting to the person’s limitations to do day to day activities as normally as possible such as but not limited to those undergoing dialysis, heart disorders, severe cancer cases and such other similar cases resulting to temporary or permanent disability.

    4. The Identification Card shall be the basis for the provision of certain special privileges and discounts to bonafide PWDs in the Philippines in accordance with RA 9442.

    5. PWD-IDCs shall served as proof for availment of discount to ensure that persons with disabilities shall fully enjoy the benefits and privileges as provided for in RA 9442.

    [Reply to this comment]

  7. Criselda on October 20th, 2011 11:47 am


    I want to ask if food supplement is also included in the RA 9442 on the purchase of medicines.

    My daughter is with mild ADHD and she needs Omega 3 fatty acids & probiotics.

    Is this included in the medicines w/ discount?


    [Reply to this comment]

  8. Anaya on October 20th, 2011 10:48 pm

    7-11 baclaran (across the church) didnt honor my hubby’s pwd card the crew they only accept senior citizen’s card. Same with the generics drugstore at Tunasan, Muntinlupa. How come those establishment refuses the card? They are not educated with its existence?

    [Reply to this comment]

  9. Len on November 1st, 2011 7:32 am

    Dito sa Mercury Puregold Las Pinas City, yung branch manager Jane ayaw kami pagbilihan ng gamot ng kapatid ko na may sakit na Chronic kidney disease with other complications on the blood, sa kadahilan na meron lumabas na bagong memorandum issued by NCDA effective October 25, 2011. Kailangan namin bumalik sa DSWD na nag-issue ng Disability card para sa kapatid ko, upang papalitan ang nakalagay sa TYPE OF DISABILITY : CHRONIC ILLNESS na ini-issued ng DSWD-Las Pinas last April 2011, Humihingi kami ng copy ng memorandum para maipakita namin sa DSWD ngunit hindi nila kami binigyan. Ang concern lang namin eh kung meron ba talagang inilabas ang NCDA ukol sa Abuse used ng Disability Card. Sana matulungan nio kami sa amin concern. Salamat!

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  10. joel orada on November 4th, 2011 8:49 pm

    same with me, i am on dialysis and Chronic Illness din ang nakalagay sa ID ko,ayaw din akong pagbilhan ng gamot sa Mercury Calamba crossing,ano po ba dapat ang nakalagay sa ID card ko?Salamat

    [Reply to this comment]

  11. robin on November 8th, 2011 4:32 am

    Same here in Batangas, we were told that chronic illness is not considered as a disability anymore. Is this true? I’ve checked the News and Announcement here but i did not find anything about this.

    [Reply to this comment]

  12. Ptr. Rod Bausas on November 23rd, 2011 4:52 am

    To all PWD that are musically inclined and wanted to share it, Im inviting you to contact me.. We will share our talent to the world and we will use it to give glory to God. Our disability will not hinder us to go on in this life.. we can serve others and we can serve the Lord. God bless us..
    Ptr. Rod Bausas –
    City of God Church, Nasugbu Batangas

    [Reply to this comment]

  13. Ptr. Rod Bausas on November 23rd, 2011 4:57 am


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  14. Edylla D. Guevarra on May 10th, 2012 1:05 am

    Isa po akong PWD. D2 sa Mercury Drug, Roxas Or. Mindoro di nila ihonor PWD id ko. Wala pa raw guidelines.

    [Reply to this comment]

  15. Ana Liza Calendas on June 16th, 2012 10:50 pm

    i had terrible experience in your employee last night (June 16,2012). Since my mother had a stroke and totally di makausap and we had doctor prescription na sobrang nung gamot.We want to available that disability discount or even senior discount pero meron lang kaming Doctor Prescription name under the patience,senior I.D and authorization with thumb mark ng patient. and we spoke with your Store Manager (RONALD “BASTOS” TORRES) na BASTOS na di ka pa tapos magsalita TINALIKURAN KA NA KAMI!!!! at sabihan bigyan mo sila ng regualr price ng patalikod… we are trying na makiusap at iconsider yung dala namin docs. GANYAN BA ang manner ng mga empleyado nyo na itrato ang customer nyo. REMEMBER IMAGE AND REPUTATION that MERCURY DRUS CORP. are friendly and reliable!!!! pero with that of personal you had it seems na HRD of MDC should put all Store Manager and all staff to have seminars in how to treat customer or customer service procedure….REMEMBER ANG TAONG BUMILI SA INYO MABIGAT ANG DINADALANG STRESS. WE ARE FINANCIALLY AND EMOTIONALLY STRESS> tapos ganun pa kabastos yung taong mabibilihan mo!!! DI KAYO NAKAKATULONG!!!! NAKAKADAGDAG PA KAYO SA MAHAL NYO MAGPRESYO!!! AT WALANG KAYONG HUMANITY SA KAPWA NYO HELP>>> WALANG KAYONG KONSIDARASYON PARA MAKATULONG SA SAMBAYANAN PILIPINO!!!! at di lang yan while we are making pakiusap to your bastos at mayabang na store manager your Cashier namely BADETH CALING LOOK AT ME LIKE HUMILIATED” NAKAKADEGRADE SYA TIMUNGIN!!!! MGA BASTOS TALAGA YUNG STAFF NYO DYAN SA MERCURY-Branch Pasay Burgos!!!

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  16. JAM MALIXI on August 5th, 2013 8:05 pm

    hi., pumunta po ako kasama ang anak ko merong generalized epilepsy sa munisipyo ng rodriguez para kumuha ng pwd i.d. card, nag dala kami ng mga requiremnts: clinical abstract., i.d. pictures birth certificate.. nag pinapunta kami sa barangay health center ang sabi ng doktor d daw qualified ang anak ko. hindi inissuehan ang anak ko ng medical certificate dahil wala daw disability ang anak ko. samanthalang na confined na ang anak ko sa philippine childrens medical center at na diagnose na meron generalized epilepsy. meron sya delayed sppech. tanong ko lang po kung qualified ang anak ko sa pwd card.

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  17. Nick on October 23rd, 2013 6:45 pm

    What do we do now that MERCURY refuses to honor the 20% discount for my wife who has 4th stage cancer?

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  18. Nick on October 24th, 2013 4:11 pm

    No response. Can’t even post. Useless site. You might as well take this down. Very frustrating.

    [Reply to this comment]

  19. Majo on April 16th, 2014 10:51 pm

    where can i get list of diseases/illness in order to avail of pwd card? thanks.

    [Reply to this comment]

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